Privacy Policy

This Privacy Policy sets out how we, ANU Hospitality Staff Ltd, collect, store, and use information about you when you use or interact with our website http://anuhospitalitystaff.com and related services.

Effective Date: 9th November 2025

1. Who We Are

We are ANU Hospitality Staff Ltd (“we”, “us”, “our”), a UK-based company providing hospitality and cleaning services. We act as the data controller for the personal data collected through our website and service bookings.

2. Information We Collect

  • Personal details such as your name, email address, phone number, and postal address.
  • Booking details and service preferences.
  • Payment information (handled securely via our payment processors).
  • Technical information such as IP address, browser type, and device identifiers.
  • Communications and messages sent to our support or contact channels.

3. How We Collect Information

We collect personal data when you provide it directly, when you use our website, and sometimes from third-party partners.

4. Legal Basis for Processing (Under GDPR)

  • Consent
  • Contract
  • Legitimate Interest
  • Legal Obligation

5. How We Use Your Information

  • To manage bookings and payments.
  • To contact you regarding services.
  • To improve our services and website.
  • To comply with legal obligations.

6. Data Retention

Booking and billing data is typically retained for up to 6 years in line with UK regulations.

7. Data Sharing

We do not sell your data. We only share it with GDPR-compliant service providers.

8. Cookies

We use cookies to enhance user experience. Preferences can be managed via browser settings.

9. Your Rights

  • Access, correct, or delete your data
  • Restrict or object to processing
  • Data portability

10. Contact

Email: info@anuhospitality.com

Last Updated: 9th November 2025
ANU Hospitality Staff Ltd